HolidayLEDS.com is the best source for energy-efficient LED Christmas Lights
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Regards,
Philip C. Curtis
HolidayLEDs.com
www.holidayleds.com
1.866.492.4330
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Frequently Asked Questions
We are always happy to assist you make changes or additions to your order. If you recently placed and order and would like to change it please call us at 866.492.4330 or email customerservice@holidayleds.com as soon as possible. Because we ship most orders the same day we may not be able to change your order before it ships if you do not contact us before 4 p.m. EST. If your order has already shipped we will assist you in making the appropriate exchanges or placement of an additional order.
Yes. We offer an affiliate program that pays 12%. For more information on our affiliate program please visit our Christmas light affiliate program page.
We offer wholesale pricing to resellers, installers, municipalities and contractors. To learn more about our wholesale program please visit our wholesale Christmas lights page.
We also offer quantity discounts to the businesses and individuals who have a need for large quantities of LED Christmas lights. We generally do not offer quantity discounts for orders of less than 5 cases of lights. If you have a large project that requires a large number of LED Christmas lights please contact us today for a quotation.
You can recycle your old Christmas lights at HolidayLEDs.com. Anyone who participates in our Christmas light recycling program will receive a coupon good for 15% off any purchase at HolidayLEDs.com. For more information about our recycling program please visit our Christmas light recycling program page.
LED Christmas lights are used and installed just like standard incandescent Christmas lights. The operate off standard 110v household power outlets and have a male plug at one end and a female plug at the other end. The primary difference is that LED Christmas lights use light emitting diodes or LEDs to produce the lights while standard Christmas lights use incandescent lamps. LED Christmas lights are up to 99% more efficient, last up to 50,000 hours, are extremely durable, and create very little heat.
Our products are currently available only through our online store.
In most cases, all orders which are placed before 12 p.m. EST standard time ship on the day the order is placed. Orders placed after 12 p.m. EST will either ship same day or the next business day.
90% of all orders placed at HolidayLEDs.com ship from our warehouse in Jackson, MI. Our standard shipping method is UPS ground although we ship via USPS priority mail to Alaska, Hawaii, Canada, APO addresses and some U.S. addresses for smaller orders. To determine the approximate shipping time to your location please see our shipping information page.
All of our LED Christmas lights are made in China. To our knowledge there are currently no LED Christmas lights which are manufactured in the U.S. It is difficult to even find incandescent Christmas lights which are manufactured in the U.S. HolidayLEDs.com is committed to supporting U.S. businesses and seek to source our products in the U.S. whenever possible.
Pure white and warm white are basically two different shades of white light. Warm white is similar in color and appearance to incandescent clear or white while pure white is a whiter white that is closer in color to a cool white fluorescent lamp. For those who are familiar with color temperature, our warm white is approximately 3800L while the pure white is approximately 5500K. For those who are not familiar with color temperature, color temperature is a scale that is used to determine color temperature. Higher color temperatures are closer to the blue end of the spectrum while lower color temperatures are closer to the red end of the color spectrum.
Our warm white Christmas lights are softer, warmer, and are good for those looking for a traditional look. Pure white is more vibrant, striking, and vivid and is great for outdoor displays or as an accent to warm colors.
Yes we do. We are often asked if we have "clear" Christmas lights. The short answer is yes, but in order to help you find exactly what you are looking for this answer requires further explanation. Incandescent Christmas lights that are not colored or are white have a clear bulb. This is the color that most people are referring to when they ask for "clear" Christmas lights. Unlike incandescent Christmas lights, LED Christmas lights are available in more than one shade of white. This can be confusing to shoppers because the lens color of all shades of white colored LED Christmas lights is clear. If you are looking for a white Christmas light that matches incandescent clear you should select a warm white LED Christmas light.
With the exception of some of our battery operated Christmas lights, all of our LED Christmas lights are designed for seasonal indoor/or outdoor use. Our commercial grade Christmas lights are a better choice for long term installations and installations where after installation trouble-shooting is difficult (such as in large trees or high buildings where lifts may be required.) If the light sets are going to be used to wrapped outdoor trees a smaller bulb style such as the wide angle or Christmas mini light are a better choice.
This is probably one of the most common questions we receive during the holiday season. The question is difficult to answer because the answer depends a lot on personal preference. However, you can make a fairly reliable estimate by taking some measurements from your tree. First, measure the height of the tree (not including the trunk.) Second, measure the tree's circumference at the base of the tree. Third, decide how far apart you would like to space the lights vertically on the tree. (*If you like more lights on your tree you should space them more closely together. If you like a lot of lights on your tree we recommend that you use 2-3" vertical spacing. If you like less light 4-6" spacing is sufficient.) Once you have made these measurements you can determine the total feet of lights you will need by using the following formula:
1. Multiple the tree diameter by 3.14.
2. Multiple the product of step 1 by the height of the tree.
3. Divide the product of step 2 by 2.
4. Divide the amount result of the calculation in step 3 by the desired vertical spacing (*Use .33 for true 4" vertical spacing.)
To determine the number of strings of a particular product you want divide the total from step 4 by the number of feet of the Christmas light product you want to use.
For example, the calculation for a 8' tree with a 5' diameter where the vertical spacing is to be 4", the calculation would be:
1. 3*3.14 = 9.42
2. 9.42 8 8 = 75.36
3. 75.36/2 = 37.68
4. 37.68/.33 = 114.18
Using these figures, the tree should have a total of about 115' of lights. Most of our light sets are 25' in length so dividing this by 25 yields a total of about 5 strings needed.
If you need assistance determining how many lights you need for your Christmas tree or other lighting display please feel free to contact us.
Our LED rope light is not UL approved. In order to obtain UL approval for LED rope light the rope light must be assembled at the factory and delivered to the end-user without assembly or alteration. Because we custom cut our rope light to the customer's specifications we cannot offer UL approved LED rope light. However, our rope light is a very high quality and is safe to use for most applications.
All of our Christmas lights are wired for U.S. standard 110 power.
Our standard grade LED Christmas lights (the majority of our products) do not require a power adapter. The light strings plug in and operate just like standard incandescent Christmas lights. However, our commercial grade Christmas lights do require a power adapter.
Flex-Change is the term or brand that we use to describe our line of LED Christmas lights that have removable and interchangeable bulbs. The Flex-Change technology allows the user to create custom light sets by removing and interchanging bulbs of different colors and shapes with other Flex-Change products. We also offer LED replacement bulbs for our Flex-Change line so bags of individual bulbs can be purchased. Unlike low quality two-piece construction LED Christmas lights our Flex-Change lights feature corrosion proof fittings so the connectors will not rust.
There are a few principle differences between our commercial grade LED Christmas lights and our standard grade Christmas lights.
1. Our commercial Christmas lights use an 18 gauge wire which is thicker and more durable than the 20 gauge wire used by the standard grade light strings.
2. The commercial light sets utilize threaded, coaxial compression fitting connectors. These connectors help prevent moisture infiltration and make it nearly impossible for strings to become disconnected. This is good for installations or applications where it might be very difficult to reconnect light sets if they are loose become disconnected.
3. The commercial Christmas lights require a power adaptor that plugs into the coaxial connector which, in turn, plugs into a standard plug.
4. Our commercial Christmas lights can be used with a number of our connector accessories that make large and complex installations easier.
The commercial led Christmas lights are a good choice for large outdoor installations where light sets will be exposed to extreme weather conditions and where installation locations are difficult to reach.
LED Christmas lights are available in two types: rectified and non-rectified. Non-rectified LED string light sets flicker or turn on and off at the rate of 60 times per second. Although this is very fast it is detectable by the human eye. The flickering or strobing effect is especially pronounced when the lights or the person viewing the lights is in motion. With the exception of some of our novelty Christmas lights, all of our LED Christmas lights are fully rectified, full wave and flicker free.
HolidayLEDs.com has a 30 days no questions asked return policy. If you are not satisfied with your purchase for any reason you may return it to us for a full refund within 30 days of the date of purchase. The returned items must be unopened and in resellable condition. All of our light sets can be plugged in and tested for color and function without opening the packaging. Please be sure to plug in your lights and test to be sure you like them before you open the packaging.
Underwriter's Laboratory or UL recently adopted a new standard for the end to end connection of LED Christmas lights. The new standard allows for the end to end connection of up to 220 total watts on one 15 amp circuit. The change of the standard from using the number of strings for the unit of measure to total watts is much more sensible sense LED Christmas lights use much less energy than standard incandescent Christmas lights. We indicate on each of our product pages the estimated end to end connectability of each of our light strings.
No. Our pre-lamped LED Christmas light strings cannot be cut to length. If the light set is cut it will not work and all warranties will be void. If you need to cut the strings to custom lengths you should consider our LED replacement bulbs and bulk wire.
Yes, if one light goes out the rest will stay lit. With our 1 piece construction light sets no further explanation is required. However, with respect to our Flex-Change line of lights, the entire set will not go out if one bulb fails but if all bulbs must be in their sockets to complete the circuit or the set won't light. Thus, if one bulbs goes out on a Flex-Change light set you must leave the bad bulb in its socket or the rest of the set will not work.
All of our LED Christmas light products are designed to eliminate the age-old and frustrating hunt for the mysterious dead bulb on the light string that causes the entire set to go out. As a practical matter, LED lights really don't burn out in the same manner that incandescent lights do. Incandescent lights "burn out" because the filament eventually burns up. LED Christmas lights have no filament to burn out. However, LED lights will start to experience a drop in lumen output or brightness after 50,000 hours or so.
Yes! We ship orders to Canada. For orders shipped to Canada we use USPS priority mail or UPS ground shipping.
When you create an order through our website you will receive two emails: 1) an order verification email; and 2) a user account email. The order confirmation email will contain information about your order. The user account email will contain your user name and password. To view the status of your order login to your account at the URL provided in the email. You will be prompted to change your password the first time you login. Once you've logged in you will be able to view the status of your orders.
Once your order has been received and confirmed we will change the status to "Processing." This means that the order has been accepted and sent to our shipping department for immediate shipping. Once the order has been shipped the order status will be changed to "Shipped." At this point your order has been shipped by our shipping department. At this stage you should receive an email from UPS with your tracking number. We will also add the UPS tracking number to the order comments. See this page for information on order tracking. You will receive an email each time the status of your order changes.
If you have trouble logging into your account please try using a different web browser. We occasionally experience problems with certain browsers (i.e. Internet Explorer 6.) If you still have trouble in a different browser please contact us.
Most people find that the LED lights are more brilliant than their old incandescent lights, but the color and overall appearance is generally very similar to standard incandescent string lights.
The cost of LED string lighting varies from color to color because different semi-conductor materials are used to create the different colors. Some semi-conductor materials cost more than others and the cost to manufacture the product varies depending on the type of semi-conductor used. White LEDs are the most expensive because red, green, and blue are combined together to make a white LED.
- Added safety. Lamps always remain cool to the touch. Because holiday lighting is often used in close proximately to combustible materials (dry evergreen trees) this feature can greatly reduce the risk of holiday fires.
- Solid-state reliability. No longer will you have to worry about one lamp ruining your whole string.
- Longevity.LED lamps are rated for 50,000 hours of use or more while standard incandescent lights typically last for only 2,000 hours.
- No glass bulbs to break LED lights are encased in a nearly indestructible epoxy casing
- No filaments to burn out. Unlike incandescent bulbs there is not filament to burn out so they last much longer and won't be damaged or ruined if you drop them or step on them.
- Extreme energy efficiency. Uses only 10% of the electricity required to power traditional incandescent. For a typical household this will mean a cost savings of $20.00 or more during the standard 30 day holiday season.
- Nearly indestructible, solid epoxy lenses. High-quality LED lights can withstand the force of a tractor trailer without breaking.
- Rust proof, Zinc-coated lamp contacts. The lamp components will not rust when used outdoors or in moist environments.
- Uses standard house current (120 VAC, 60 Hz). No need for an electrician or expensive power converters.
- No transformer required. Allows for simple installation and use.
Light Emitting Diodes or LEDs are now considered "the greatest invention in lighting since Edison's light bulb in 1879."
LEDs are constructed from tiny solid-state chips similar to those used in computers. These chips directly convert electricity to light without the use of a filament or glass bulb. (Standard incandescent bulbs create light by transmitting electricity through a resistant filament which creates heat. A bi-product of the heat created is light.) LED lights encapsulate solid-state chips in solid (and nearly indestructible) epoxy plastic that can be made into a variety of shapes and sizes.
HolidayLEDs encourages and promotes environmentally-friendly practices. We also practice what we preach. We've implemented the following policies to help limit the impact our office has on our environment:
1. Efficient Lighting. We minimize the use of electric lighting by utilizing natural light when we can. We have also replaced all of our incandescent lights with energy-efficient LED or fluorescent lighting.
2. We Turn Things Off. We turn our computers and all other electronic devices off at night and at other times when we are not using them.
3. We Try Not to Print. We try to minimize the number of documents that we print on paper. For the most part all of our inter-office communications and documents are electronic.
4. We Use Refurbished Office Equipment. We do not have any new office equipment. All of our chairs, desks, and cabinets are refurbished.
5. We Recycle. If we can't reuse it, we recycle it. We recycle our paper, glass, cans, bottles and anything else can be recycled.
Yes. All Christmas lights contain lead.
Many people are alarmed about new lead warning labels that are showing up on certain electronic devices including holiday lights. These warning labels can be found on many common household electronic devices and are alarming to people because it is a new label and warns that the product contains lead. With recent recalls of children's toys manufactured in China which were found to contain lead most consumers have cause to be concerned. However, the new warning label does require some explanation.
The warning labels are the result of lead being added to a list of toxic materials that require disclosure pursuant to California's Proposition 65. This law requires all products sold in the State of California that contain any amount of a listed toxic material to contain a warning label.
One product that is now required to bear the warning label is holiday lights. Most all Christmas lights contain some amount of lead. In fact, they always have contained some amount of lead but no one was aware of it until California law required its disclosure. The lead in holiday string lights is used as an additive to the Polyvinyl Chloride (PVC) wire covering. The lead acts as a heat resistant insulator and also used to help stabilize the coloring of the wire. All PVC contains some sort of metal stabilizer including lead, cadmium or tin. Christmas lights have contained lead since they have used PVC as an insulating coating and pose no danger with normal use. Lead containing PVC is used in many common household applications including the PVC piping used to deliver our drinking water, other electrical cords which are insulated with PVC, and even car keys.
The warning does not mean the lights are not safe for their intended use. In fact, the U.S. government has determined that they are safe when properly used. However, because the lights contain some lead it is wise to follow some simple rules to limit the risk of exposure:
1. Do not allow children to handle the lights.
2. Always wash hands thoroughly after handling the lights.
3. Make sure curious toddlers are kept away from the lights and other items that may contain lead.
http://www.sun-sentinel.com/business/custom/consumer/sfl-1130lights,0,3609503.story
LED string lights contain a tiny fuse which is built into the string. Because incandescent lights draw so much more power than LED strings it is likely that the incandescent lights will blow the fuse in the LED string. We do not recommend that you use your LED strings with old incandescent strings for this reason.
