Shipping and Tracking
Our standard shipping method for all orders being shipped to customers in the lower 48 and Canada is FedEx Ground. Our standard shipping method for orders shipping to Alaska and Hawaii is USPS priority. For Canada orders, duties and taxes are not included in the shipping price. If you require expedited shipping, please contact us.
Off Season Order Processing Times
During the off-season, December 24th through October 1st, most orders will be processed and shipped within 2 business days.
In Season Processing Times
During the holiday season, October 1st through December 23rd, all orders received before 2 p.m. EST on a weekday will ship the same day. Orders received over the weekend or on holidays will ship the next business day.
Shipping times depend on the location shipped to and the shipping method selected. Most all orders ship from our order fulfillment warehouse in the Midwest. Most orders shipped via standard ground shipping will arrive within 5 days from shipping date. Orders shipping to the Midwest or East Coast will generally arrive within 2-3 days.
You will receive an email from us as soon as your package is shipped from our facility. This email will contain a tracking number which you can use to track the shipping status of your order. We will also update the status of your order in your account as "shipped" and include the tracking # for your reference.
If you are concerned about the status of your order please send an email to firstname.lastname@example.org and we will gladly check on the status of your order.
Free Shipping Promotions
Throughout the year, HolidayLEDS.com will run free shipping promotions. Unless otherwise stated, Free Shipping promotions are Continental US Only and exclude oversized products including wire, greenery & large snowflakes. If you choose Free Shipping during checkout, HolidayLEDS.com has the discretion to choose any shipping method at time of shipment.